At $65 $59    FREE SHIPPING   1-2 DAY SHIPPING     UP TO 55% OFF RETAIL

FAQs

Where do you ship from?
We have 9 warehouses across the U.S and we will ship from the closest warehouse available for your location.
  • Our warehouses are located strategically across the U.S.
    California, Texas, Illinois, Washington State, Florida, Georgia, Pennsylvania, and Michigan.

 

Do you ship international?

We only ship within the USA. No international orders.

Can I order by phone?
We do not accept orders on the phone. However, you can always place your order through our website or with on of our live online operators.
 
How I can pay for my order?
You can pay through:
Master Card
Discovery
AMX
Visa
PayPal
Checks
 
What is your return policy?
 

FactoryDirectShirts.com wants all our customers to be happy! With this in mind you can Return any item for any reason within 30 days of the purchase date. All this with no Restocking fee!!!

To process a return, just request a Return Authorization Number (RA#) from us by either emailing us or filling out our Return Form.

After you notify us of the return we will send you an Email with your RA# and a return shipping label, that you can just print out. Then just tape the box up, put the return-shipping label on the box and drop it off at any UPS location. For the closest UPS location nearest you, call 1-800-PICK-UPS.

Please note, there are some limitations to our Return policy, see below: 

  • Returns cannot be processed without a Return Authorization (RA) and the return authorization number should be clearly marked on each box.
  • Only items that are "Like New" will be refunded.
  • Absolutely no returns on printed, washed or decorated merchandise. Garments should be inspected prior to decorating.
  • Socks may only be returned if the packaging they arrived in has not been broken.
  • We cannot accept any returns on underwear (boxers, briefs, thongs, camisoles, etc.).
  • Alaska and Hawaii as well as AA, AE, or AP (APO/FPO/DPO) orders will not receive a free return shipping label. These orders must be returned at your own expense.
  • Shipping fees (if any) are not refunded.

No credit will be given until merchandise is received into our warehouse. Inspection of the returned items can take 5 - 10 business days. Combining your shipping time, inspection time, and your bank's credit processing time it could take 7-21 days to have your refund issued.

Can I cancel or change an already placed order?

Once you place your order, we start processing it right away to get shipped out. Due to our fast shipping, we can't cancel or change an order once it is placed. Please contact our staff for help regarding this.

 
I worry about security when ordering on the internet. Is your site safe and secure?
 
Your safe and secure shopping experience is important to us. Your credit card transactions with us are 100% safe as our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase.
 
How much will be the shipping cost for my order?

We offer same day shipping for all items in stock! 98% of orders can be delivered in 1 or 2 days at NO EXTRA CHARGE! See map below for our Transit Times.

We give you FREE SHIPPING when your Cart total is $59 or over. Orders under $59 are just charged a flat rate of $9.97. So you can buy 1 piece or 500 pieces and your shipping will just be $9.97 or FREE!!! It’s that easy!

We use standard UPS charges, plus enough to cover boxes, tape and labeling.
You will receive an Order Confirmation
You will receive a UPS tracking Link once your order is shipped
You may email us regarding your status if you have not received your shipment in 3-4 business days and/or the UPS Link provided is not working.

Why should I buy with FactoryDirectShirts.com?

Because our products are all first quality, never 2nd quality or irregulars all items from FactoryDirectShirts.com are free from defects and are all 100% brand new from the factory.  We want to deliver your shirts quick, cheap and affordable and we do so day after day. We understand that you may be buying for your company, Church, community group, or a personal event so we make sure prices are at or lower then wholesale cost to you!  We have invested in shipping quickly through our national warehouse network and directly linking to UPS for delivery dates. Our customers can count on getting what they ordered when they need it. This also means you get your orders the quickest and cheapest cost with FactoryDirectShirts.com.

Washing and Drying: 
Industry Standard is that each manufacturer's garment, while being pre-shrunk in its own way, will still shrink 4 to 8% depending on your washing and drying techniques.
 
You can reasonably expect 3% to 9% Shrinkage on all cotton fabrics, including those that are Pre-Shrunk. Shrinkage is only limited when either the fabric contains 5% (or more) of other than cotton or a garment has been noted as containing Compacted Cotton.
 
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